CAD/AVL software, intuitive passenger apps, and advanced hardware to help you optimize your fleet and enhance the rider experience. 

Take control of Your Fixed Route

Mix and match software and hardware solutions to meet your needs.

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Fixed Route CAD/AVL for efficient fleet management from a single dashboard.

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Custom-branded mobile apps offering real-time rider information.

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Mobile Data Terminals to enhance driver communication and tools.

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Automatic Voice Announcements for clear, inclusive passenger alerts.

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Automatic Passenger Counting for optimized transit operations.

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Digital Signage for dynamic, improved passenger experiences.

creating fixed-route solutions since 2012

Engineered with flexibility at its core, our approach caters to the needs of both dispatchers and riders, culminating in a fluid transit experience powered by real-time vehicle tracking. 


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CUSTOMER SPOTLIGHT

Empowering Muncie Transit

Hear from Rob and Crystal as they share how technology enhances mobility at Muncie Indiana Transit System (MITS).


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Latest from the Blog

18 Sep, 2024
The holiday season brings unique challenges and opportunities for transit agencies. With increased ridership to bustling shopping districts, festive events, and holiday gatherings, combined with fluctuating commuter traffic, it’s essential to adapt your services for maximum efficiency. To help you prepare, we’ve compiled key strategies to ensure your transit agency is ready to navigate the busy holiday period with ease. 1. Boosting Capacity for High-Demand Areas During the holidays, certain routes—especially those serving shopping districts, holiday markets, and events—see a surge in demand. To ensure a smooth travel experience for passengers: Increase schedule frequency on popular routes to accommodate the influx of travelers. Consider extending service hours in the evenings when people attend late-night shopping events or holiday parties. Deploy additional resources strategically. Adding extra buses or trains during peak times can help prevent overcrowding and improve service reliability. Aligning your service with major holiday events by collaborating with local organizers ensures you can meet spikes in demand. Consider express services for holiday destinations, offering passengers faster routes to popular shopping centers or festive hubs, reducing the stress of long, multi-stop journeys. By preparing in advance and enhancing your service where it’s needed most, you’ll help keep passengers moving smoothly during this high-demand season. 2. Optimizing Communication & Real-Time Updates Clear and timely communication is key to providing a positive experience during the holiday rush. With passengers likely facing longer wait times and potential service changes, ensuring they have access to accurate, up-to-date information can make all the difference. Enhance real-time communication through your branded passenger app, digital signage, and social media platforms. Service alerts for delays, detours, or any changes in routes due to holiday traffic should be communicated instantly. Utilize mobile apps to push notifications directly to passengers’ phones. By offering real-time tracking of buses or trains, you can help riders plan their journeys more efficiently, minimizing frustration caused by unpredictable service. Promote contactless payment options to reduce delays at boarding points. Encouraging passengers to use contactless systems not only speeds up boarding but also enhances the overall efficiency of your services during the busiest times. 3. Managing Resources in Low-Demand Areas While urban centers may experience a surge in demand, commuter-heavy regions could see a decline during the holidays, as businesses close or operate at reduced capacity. This is an opportunity to optimize your resources: Reduce service frequency on routes where ridership historically drops during the holiday season, allowing you to redirect those resources to busier areas. Consider demand-responsive transit (DRT) options in suburban or rural areas where fixed-route services may not be as necessary. DRT can offer flexible, on-demand transit services, helping to maintain efficient operations without over-deploying resources. Reevaluate and adjust routes to bypass areas with reduced ridership, prioritizing regions with consistent demand. Clearly communicating these temporary changes across social media and your passenger app will help manage expectations and avoid confusion. By monitoring and adjusting your service offerings dynamically, you’ll maintain efficiency without sacrificing passenger satisfaction. 4. Leveraging Data for Smarter Holiday Planning Data is your most powerful tool when planning for the holidays. Historical data on ridership trends, combined with real-time analytics, will allow you to make informed decisions about where and when to deploy resources. Analyze past holiday ridership data to anticipate this year’s demand. Identify which routes experienced the highest passenger volumes and which saw decreases, then adjust schedules and resource allocation accordingly. Use predictive analytics to foresee upcoming challenges. Predictive models can help forecast surges in ridership based on factors like weather patterns, special events, and time of day, allowing you to prepare in advance. Set KPIs (key performance indicators) to track success during the holiday season. Metrics like on-time performance, vehicle utilization, and passenger satisfaction should be monitored closely, allowing you to make adjustments in real-time if needed. By adopting a data-driven approach to your holiday planning, you’ll not only enhance service reliability but also make more cost-effective decisions for your agency. 5. Encouraging Off-Peak Travel With increased ridership during peak times, one of the most effective ways to balance the load is by promoting off-peak travel. Encouraging passengers to avoid the busiest times helps distribute demand more evenly throughout the day. Offer fare incentives during less crowded hours. Discounts for traveling outside of peak times can be a powerful motivator for passengers who have the flexibility to shift their travel schedules. Promote quieter times for travel through social media and apps, helping passengers plan their journeys around the busiest periods. Highlight alternative routes or quieter stations to guide riders toward less congested options. Collaborate with local businesses to offer combined promotions that reward customers for traveling during off-peak times. For example, retailers might offer discounts to shoppers who arrive during less busy hours, helping reduce crowding on public transit. By encouraging passengers to travel when services are less strained, you’ll improve the overall efficiency of your transit network and reduce stress for both your operations team and riders. 6. Post-Holiday Reflection & Long-Term Strategy Once the holiday season winds down, it’s time to assess what worked and where improvements can be made. A post-holiday review will help inform future planning and enhance your year-round transit services. Analyze service performance using ridership data, on-time performance metrics, and passenger feedback. Identify any routes that experienced consistent overcrowding or any communication gaps that need to be addressed. Use insights to plan ahead for next year. By building on the data gathered during this holiday season, you can refine your strategies and improve your service delivery for future peak periods. Engage with your community through surveys and feedback loops. Gathering input from passengers will help you identify areas where your service exceeded expectations and where there’s room for improvement. Long-term, these insights can guide operational improvements and shape your transit agency’s overall strategy for dealing with high-demand periods in the future. Take Action Today The holiday season is one of the most challenging times for transit agencies, but with the right strategies in place, you can ensure smooth operations, satisfied passengers, and efficient use of resources. Ready to elevate your transit services for the holidays—and beyond? Schedule a demo today to learn how Peak Transit’s advanced, data-driven solutions can transform your operations and keep your passengers moving all season long.
09 Aug, 2024
This guide will walk you through the essential factors to consider when selecting fixed route software for your agency.
A woman is sitting on a bus looking at her phone.
31 Jul, 2024
Explore the critical role of CAD/AVL systems in enhancing public safety and efficiency, with a spotlight on how Peak Transit's software contributes to creating safer and more reliable transportation environments.
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08 May, 2024
Enhance your public transit system with our comprehensive checklist, designed to boost efficiency and passenger satisfaction. From optimizing routes and improving amenities to ensuring safety and implementing sustainable practices, we cover it all.
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08 May, 2024
Join us as we dive into an enlightening conversation with Rob Moery and Crystal Thomas from Muncie Indiana Transit System (MITS), who share their experiences with Peak Transit's solutions. Find out how our innovative technologies are revolutionizing their operations and enhancing rider
A bus is driving down a city street at night.
07 Feb, 2024
Explore both traditional and innovative strategies to improve schedule adherence in public transit, including the unique advantages of real-time traffic data integration with Peak Transit’s solutions.
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