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How Peak Transit Supports You

At Peak Transit, your operational success is our top priority. We're dedicated to providing comprehensive support and tailored solutions for efficient transit management. Our team is committed to working alongside you, ensuring you have the necessary tools and expertise to excel in your transit services.


Here's what to anticipate from us:


1. Personalized Training: Familiarizing Yourself with the System

Before the service goes live for riders, your Project Manager will conduct training sessions to ensure your team is well-versed in operating the service. Need to onboard fresh faces? We're ready with training recordings to get them up to speed.


2. Dedicated Support: Efficient Issue Tracking

Have queries or issues? Submit a ticket through our Support Center for efficient tracking and resolution of your concerns.


3. Additional Assistance: Planned Updates and Changes

Though our platform allows you to make updates on your own, we are here to assist with planned updates or changes to your schedules and routes. Please note we require a two-week window to make updates, so plan ahead, especially around the holidays.


4. Round-the-Clock Availability: Reach Us Anytime

Our team is at your service 24/7 via phone or email for any additional queries or issues you might encounter:


We're excited to join forces and enhance your riders' experience!